{"id":5513,"date":"2022-12-13T22:30:16","date_gmt":"2022-12-13T22:30:16","guid":{"rendered":"https:\/\/www.riad-alma-marrakech.com\/faq\/"},"modified":"2023-04-16T14:09:09","modified_gmt":"2023-04-16T14:09:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.riad-alma-marrakech.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p class=\"has-text-align-center\">Below, you will find the most frequently asked questions.<br\/>Your question is not in the faq ? Do not hesitate to contact us via the contact form by <a href=\"https:\/\/www.riad-alma-marrakech.com\/en\/contact-us\/\" data-type=\"page\" data-id=\"531\">clicking here<\/a> or by email at contact@riadalma.com, we will answer you within 12 hours.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><div class=\"wp-block-getwid-toggle has-icon-left\"><div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Mon vol arrive t\u00f4t le matin, \u00e0 quelle heure est le checkin ?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><p class=\"has-medium-font-size\">Usually the check-in time is 3pm. However, if your room is available in advance, you can have access to it. If it is not, we will provide you with breakfast and hold your luggage while you take a walk until the room is ready.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">A quelle heure est le checkin ?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><p class=\"has-medium-font-size\">Check-in is at 3pm and check-out is at 12pm.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Est-ce que le petit-d\u00e9jeuner est inclus ?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><p class=\"has-medium-font-size\">A hearty, fresh breakfast is included with every reservation.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Proposez-vous un service de garde d&#8217;enfants ?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><p class=\"has-medium-font-size\">Yes, we offer a babysitting service at an additional cost. Do not hesitate to ask us when you make your reservation or by contacting us via the contact form <a href=\"https:\/\/www.riad-alma-marrakech.com\/contact-us\/\" data-type=\"page\" data-id=\"531\">by clicking here<\/a> or by sending us an email to contact@riadalma.com<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Je souhaite faire des excursions \u00e0 Marrakech et ses alentours, o\u00f9 l&#8217;organiser ?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><p class=\"has-medium-font-size\">We can organize different excursions according to your wishes.<br\/>For this, please send us an email to contact@riadalma.com with your reservation number:<br\/>\u2013 the dates,<br\/>&#8211; the number of people<br\/>&#8211; the desired excursions (stay in the desert &#8211; dunes of Chegaga, seaside &#8211; Essaouira\/Agadir\/Oualidia, discovery of the life in Berber village, trekking, hiking, high Atlas Toubkal, visit of the plateau of kik and the lake of lalla Takersout, ski resort of Oukaimeden, &#8230; with optional guide included)<\/p>\n\n<p>You can also contact us for a quote via the contact form by <a href=\"https:\/\/www.riad-alma-marrakech.com\/contact-us\/\" data-type=\"page\" data-id=\"531\">clicking here<\/a> or by email at contact@riadalma.com before booking.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Je souhaite r\u00e9server un transport depuis l&#8217;a\u00e9roport vers le riad ou du riad vers des lieux touristiques, comment le r\u00e9server ?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><p class=\"has-medium-font-size\">We can arrange transportation from the airport to the Riad (and vice versa) at an additional cost. For this, you can directly add this option in the basket when booking the room or contact us via the contact form by <a href=\"https:\/\/www.www.riad-alma-marrakech.com\/nous-contacter\/\">clicking here<\/a> or by email at contact@riadalma.com. <br\/>The rate varies according to the number of people:<br\/>&#8211; up to 4 people, 22\u20ac\/ride<br\/>&#8211; up to 8 people, 44\u20ac\/ride.<\/p>\n\n<p>For transportation to other tourist sites or golf courses, we can arrange your travel. You can submit your requests via the contact form by <a href=\"https:\/\/www.riad-alma-marrakech.com\/contact-us\/\" data-type=\"page\" data-id=\"531\">clicking here<\/a> or by email to contact@riadalma.com<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">O\u00f9 r\u00e9server un guide dans ma langue ?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><p class=\"has-medium-font-size\">We can book a guide in the language of your choice. For this, please contact us via the contact form by <a href=\"https:\/\/www.riad-alma-marrakech.com\/contact-us\/\" data-type=\"page\" data-id=\"531\">clicking here<\/a> or by email at contact@riadalma.com and mention your reservation number.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">O\u00f9 se trouve le riad par rapport \u00e0 la place Jama\u00e2 El Fna ?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><p class=\"has-medium-font-size\">It is located 10 minutes walk from Jama\u00e2 El Fna square<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Proposez-vous un service de restauration ?<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><p class=\"has-medium-font-size\">We offer a typical Moroccan catering service with a thousand and one flavors that will awaken your taste buds at dinner concocted by our chef, one of the most renowned in the city, who prepares dishes with market products.<\/p><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Below, you will find the most frequently asked questions.Your question is not in the faq ? Do not hesitate to contact us via the contact form by clicking here or by email at contact@riadalma.com, we will answer you within 12 hours.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-5513","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.riad-alma-marrakech.com\/en\/wp-json\/wp\/v2\/pages\/5513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.riad-alma-marrakech.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.riad-alma-marrakech.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.riad-alma-marrakech.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.riad-alma-marrakech.com\/en\/wp-json\/wp\/v2\/comments?post=5513"}],"version-history":[{"count":9,"href":"https:\/\/www.riad-alma-marrakech.com\/en\/wp-json\/wp\/v2\/pages\/5513\/revisions"}],"predecessor-version":[{"id":10008,"href":"https:\/\/www.riad-alma-marrakech.com\/en\/wp-json\/wp\/v2\/pages\/5513\/revisions\/10008"}],"wp:attachment":[{"href":"https:\/\/www.riad-alma-marrakech.com\/en\/wp-json\/wp\/v2\/media?parent=5513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}