GENERAL CONDITIONS OF SALE
- Preamble
- Object
- Definitions
- Services
- Place an order
- Price
- Execution of the order
- Delivery
- Method of payment
- Data privacy
- Cancel an order paid by credit card
- Right of withdrawal
- Preuve des transactions payés par carte bancaire
- Force majeure
You have just connected on the site www.www.riad-alma-marrakech.com of the MIPIJE Company.
You must read carefully the following provisions as they constitute a contact establishing the general conditions of the services of the electronic catalog of the Company MIPIJE.
The “click” that you will execute after having filled in your reservation information constitutes the validation of your reservation and will be considered as an irrevocable acceptance of the present general conditions.
Accordingly, you may only book services if you agree to the terms and conditions set forth below.
1. Preamble
The following general terms and conditions of sale govern all transactions established on the MIPIJE web catalog. Toute réservation passée sur ce site suppose du client son acceptation inconditionnelle et irrévocable de ces conditions.
2. Object
This contract is a distance contract whose purpose is to define the rights and obligations of the parties in the context of the sale of MIPIJE’s services on the Internet, through the secure online payment platform of the Centre Monétique Interbancaire.
Riad Alma Marrakech is a service and a brand registered by the company MIPIJE.
3. Definitions
In the remainder of this Agreement, each of the above terms shall have the same meaning as defined above, namely:
· « Contrat à distance » : tout contrat concernant des services entre la Société MIPIJE et un Consommateur dans le cadre d’un système de vente ou de prestations de service à distance organisé par la Société MIPIJE qui, pour ce contrat, utilise exclusivement le réseau Internet jusqu’à la conclusion du contrat, y compris la conclusion du contrat elle-même.
– Consumer” means any natural person who, in this contract, is acting for purposes that are outside the scope of his or her professional activity.
– Order form”: document which indicates the characteristics of the Services ordered by the Consumer and which must be signed by him by “double click” to engage him.
– “Order”: the act by which the Consumer agrees to purchase Services and MIPIJE Company to perform them.
4. Services
Tous les services présents dans le catalogue sont commercialisés jusqu’à l’indisponibilité des chambres.
La société MIPIJE se réserve le droit de retirer du catalogue une chambre, et ceci sans préavis. It can in no case be required to compensate or cancel a reservation following the impossibility for the consumer to come to the Riad.
5. Place an order
Après avoir trouver le ou les services qui vous intéresse, cliquer sur le bouton ‘’réserver’, le service est alors ajouté dans votre bon de commande.
Vous pouvez à tout instant modifier votre bon de commande et vous pouvez retourner à la page d’accueil en appuyant sur “accueil”
When you have finished shopping, validate your reservation by clicking on the button ”pay”.
En cas d’erreur de votre part, au moment de votre saisie sur le bon de commande, nous vous conseillons de nous adresser dans les 24 h une demande d’annulation par e-mail. Après annulation de la commande par MIPIJE, vous pouvez commander à nouveau.
6. Awards
Les prix mentionnés sur le catalogue sont indiqués en Dirham marocain TTC, converti et affiché en Euros TTC , sont valables au moment de leur consultation par le client et sont ceux en vigueur au moment de la commande.
La TVA est calculée dans le bon de commande en fonction du taux applicable au jour de la commande. The order form and the transactions are made in Moroccan Dirham.
Any change in the rate will automatically be reflected in the price of the services.
7. Exécution de la commande
La réservation sera exécutée lorsque le Consommateur se présentera au Riad.
In the event of unavailability of the reserved room, the Consumer will be informed as soon as possible and will have the possibility of cancelling his reservation.
He will then have the choice of requesting either a refund of the sums paid within thirty days at the latest of their payment, or the exchange of Services.
8. Delivery
Due to the type of services offered, there is no delivery.
9. Mode de paiement
To pay your order, you choose the payment method among those proposed by MIPIJE on the payment page.
In this case, the transaction is remitted for debit to your account within one day of the date of the delivery confirmation.
Vos paiements en ligne sont sécurisés par le Centre Monétique Interbancaire (CMI) qui offre un service de paiement entièrement sécurisé.
The Consumer guarantees MIPIJE that he/she has the necessary authorizations to use the method of payment chosen by him/her when validating the Order Form.
In the case of payment by credit card, the provisions relating to the fraudulent use of the means of payment set out in the agreements concluded between the Consumer and the card issuer and between MIPIJE and its banking institution shall apply.
10. Data privacy
The information you are asked to provide is necessary to process
your order and they are treated confidentially.
You have the right to rectify your personal data.
11. Cancel an order paid by credit card
Sauf indication contraire, les réservations ne sont pas annulables.
12. Droit de rétractation
From the date of reservation of your order, you have a period of 24 hours to exercise your right of withdrawal, and be fully refunded. Au delà, la réservation est non remboursable.
13. Proof of transactions paid by credit card
Les données enregistrées par le CMI sur la plate-forme de paiement en ligne pour le compte de MIPIJE constituent la preuve des transactions commerciales passées entre vous et la société MIPIJE.
14. Force majeure
MIPIJE is only liable for the performance of its obligations to the extent that they are not impeded by an event of force majeure.
