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FAQ

Below, you will find the most frequently asked questions.
Your question is not in the faq ? Do not hesitate to contact us via the contact form by clicking here or by email at contact@riadalma.com, we will answer you within 12 hours.


Usually the check-in time is 3pm. However, if your room is available in advance, you can have access to it. If it is not, we will provide you with breakfast and hold your luggage while you take a walk until the room is ready.

Check-in is at 3pm and check-out is at 12pm.

A hearty, fresh breakfast is included with every reservation.

Yes, we offer a babysitting service at an additional cost. Do not hesitate to ask us when you make your reservation or by contacting us via the contact form by clicking here or by sending us an email to contact@riadalma.com

We can organize different excursions according to your wishes.
For this, please send us an email to contact@riadalma.com with your reservation number:
– the dates,
– the number of people
– the desired excursions (stay in the desert – dunes of Chegaga, seaside – Essaouira/Agadir/Oualidia, discovery of the life in Berber village, trekking, hiking, high Atlas Toubkal, visit of the plateau of kik and the lake of lalla Takersout, ski resort of Oukaimeden, … with optional guide included)

You can also contact us for a quote via the contact form by clicking here or by email at contact@riadalma.com before booking.

We can arrange transportation from the airport to the Riad (and vice versa) at an additional cost. For this, you can directly add this option in the basket when booking the room or contact us via the contact form by clicking here or by email at contact@riadalma.com.
The rate varies according to the number of people:
– up to 4 people, 22€/ride
– up to 8 people, 44€/ride.

For transportation to other tourist sites or golf courses, we can arrange your travel. You can submit your requests via the contact form by clicking here or by email to contact@riadalma.com

We can book a guide in the language of your choice. For this, please contact us via the contact form by clicking here or by email at contact@riadalma.com and mention your reservation number.

It is located 10 minutes walk from Jamaâ El Fna square

We offer a typical Moroccan catering service with a thousand and one flavors that will awaken your taste buds at dinner concocted by our chef, one of the most renowned in the city, who prepares dishes with market products.